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Three Major Factors to Consider During Your Office Reopening

The recent global pandemic, driven by COVID-19, radically disrupted the workplace as we know it. As government leaders moved to respond to this crisis, businesses were forced to shift and adopt new processes such as social distancing, working from home, masks, and travel restrictions. The business landscape may forever be changed.

The recent global pandemic, driven by COVID-19, radically disrupted the workplace as we know it. As government leaders moved to respond to this crisis, businesses were forced to shift and adopt new processes such as social distancing, working from home, masks, and travel restrictions. The business landscape may forever be changed.

As local and regional governments begin to relax their containment measures and businesses slowly return to operation, it is essential for leaders to pivot the enterprise into a “recovery” phase. Executives and team managers now have to focus on slow resumption and office reopening, amid uncertainties about the future.

Impact on the Three Major Stake-Holders

As a resilient leader planning for a post-COVID office reopening, it is essential to focus on how the new “normal” adaptations affect the behaviors of three key stakeholders in your business, i.e., staff, customers, and partners. In this dynamic environment, senior executives must discern and strategically plan the future of their organizations. One bright spot in the global “pause” is an opportunity to reshape what hasn’t been working in the organization and create a new, safe workplace environment that’s positive. Here are three ways to navigate a “Return To Work” plan for your organization.

1. Revamped Organizational Structure

The emphasis on virtualization of the office has had a massive impact on how most organizations run. As an astute leader, how do you create an all-staff routine that keeps everyone safe, whether on-site, remotely working, or hybrid teams? This new adaptation should create sustainable model operations that enable your leadership team to communicate effectively and achieve your revamping goals. It may mean alteration of job roles, positioning employees for efficiency, and reorganization of your business structure to accommodate the new workplace that has evolved.

Prior to a physical office reopening, please ensure that your business adheres to the CDC recommended guidelines and social distance protocols to avoid a potential outbreak in the workplace.

2. Your Workforce Is the Key to Your Recovery

Consider a view of typical business interactions with employees. As the accepted boundaries between work life and home life become a blur, when does a focus on employee’s physical and emotional health come to the forefront? As a leader, you get to identify any signs of overwhelm. As with any organization, your staff and human capital is the most valuable asset to your company and its reopening.

Invest in executive coaching to transform your workplace climate and culture to jumpstart a return to work. This global shutdown has presented leader an ideal opportunity to create or re-create the kind of office culture that your team desires.

3. Focus on Better Customer Experience

The COVID-19 pandemic significantly shifted consumer biases and preferences, establishing new ways that they consume content, products, and services. The way you communicate information during this time is essential to maintaining and elevating your brand, while maintaining a connection to your customer base. More and more consumers are boldly expressing their concerns about your social responsibility to keep them safe.

The way consumers buy has changed over recent months. Most businesses have shifted to give more focus to their digital presence and online sales strategy. A recent study by McKinsey across 45 countries reports that consumers say they will continue to shop online even after the opening of brick and mortar stores. An evolved, strategic, next-generation marketing model cannot overlook the digital space if you want your business to remain competitive and relevant in your respective niche.

As the world looks to a speedy end to the COVID-19 pandemic, it’s essential that leaders have a healthy mindset. A leader mindset assessment will reveal where you are and your readiness to safely reopen your offices and confidently lead your team after this crisis. Take the Leader Mindset Inventory today and schedule a complimentary one-hour session with a credentialed coach to review your results at www.returntowork2020.com