Cancellation & Refund Policy Please review our cancellation and refund policy below. If you have questions, please email firstname.lastname@example.org or call 425-778-3505 or toll free at 1-877-228-2622. Refund Before Entering Courses A full refund of all money paid will be issued if inviteCHANGE does not accept the participant and/or the school cancels a program. A full refund of all money paid will be issued if the applicant withdraws not later than midnight on the fifth business day (excluding Sundays and holidays) after signing the Registration Agreement provided that the participant has not commenced training. If an applicant chooses to withdraw after five business days (excluding Sundays and holidays), for registrants of the Certified Professional Coaching (CPC) program, inviteCHANGE will retain the $100 application-processing fee paid. For registrants of all programs, if an applicant chooses to cancel registration and provides notice after five business days of registration and no later than 5 business days prior to a course date, a full refund of all tuition money paid will be issued within 15 days of receiving that cancellation notice at the inviteCHANGE office. In the event of a dispute over timely notice, the burden to prove service rests on the applicant. Refund After Entering Courses If training is terminated after entering courses, the participant is financially obligated to inviteCHANGE according to the formula described in the following table: If the participant completes this amount of training: The school may keep this percentage of the tuition cost: 0% through 10% 10% 11% through 25% 25% 26% through 50% 50% More than 50% 100% All refunds will be paid within thirty calendar days of the participant’s official termination date. Refund calculations for course termination will be based on published tuition values for each course as of the date of registration. Discontinued Programs If the school discontinues instruction in any program after participants enter training, including circumstances where the school changes its location, participants must be notified in writing of such events and are entitled to a pro-rata refund of all tuition and fees paid unless comparable training is arranged for by the school and agreed upon, in writing, by the participant. A written request for such a refund must be made within 90 days from the date the program was discontinued or relocated and the refund will be paid within 30 days after receipt of such a request. Change of Course Date If a participant reschedules the date of a registered course after midnight of the fifth business day after signing the contract or making an initial payment, inviteCHANGE will retain the original administration fee and may at its discretion charge a new $100 administration fee for the new course date. Cancellation of Courses inviteCHANGE reserves the right to cancel a course for any reason which inviteCHANGE deems may compromise the standards of excellence of the course delivery. A participant is entitled to either reschedule the course without paying an additional registration fee or receive a refund according to the refund schedule above.