Cancellation & Refund Policy
Please review our cancellation and refund policy below. If you have questions, please email Email Us or call 425-778-3505 or toll free at 1-877-228-2622.
Refund Before Entering Programs
A full refund of all tuition money paid will be issued within 15 calendar days after receiving a cancellation notice that occurs before the registrant enters the course in situations noted below.
A full refund of all money paid will be issued if inviteCHANGE does not accept the participant and/or the school cancels a program.
A full refund of all money paid will be issued if the applicant withdraws not later than midnight on the fifth business day (excluding Sundays and holidays) after signing the Registration Agreement provided that the participant has not commenced training.
If an applicant chooses to withdraw after five business days (excluding Sundays and holidays), inviteCHANGE will retain the $100 application-processing fee paid.
In the event of a dispute over timely notice, the burden to prove service rests on the applicant.
Refund After Entering Programs
If training is terminated after entering programs, the participant is financially obligated to inviteCHANGE according to the formula described in the following table:
If the participant completes this amount of training:
The school may keep this percentage of the tuition cost:
0% through 10%
11% through 25%
26% through 50%
More than 50%
All refunds will be paid within thirty calendar days of the participant’s official termination date. Refund calculations for course termination will be based on published tuition values for each course as of the date of registration.
If the school discontinues instruction in any program after participants enter training, including circumstances where the school changes its location, participants must be notified in writing of such events and are entitled to a pro-rata refund of all tuition and fees paid unless comparable training is arranged for by the school and agreed upon, in writing, by the participant. A written request for such a refund must be made within 90 days from the date the program was discontinued or relocated and the refund will be paid within 30 days after receipt of such a request.
Change of Program Date
If a participant reschedules the date of a registered program after midnight of the fifth business day after signing the contract or making an initial payment, inviteCHANGE will retain the original administration fee and may at its discretion charge a new $100 administration fee for the new program date.
Cancellation of Programs
inviteCHANGE reserves the right to cancel a program for any reason which inviteCHANGE deems may compromise the standards of excellence of the program delivery. A participant is entitled to either reschedule the program without paying an additional registration fee or receive a refund according to the refund schedule above.